Online facilitators' knowledge, skills and competencies

Knowledge. We understand:

• the content and pedagogy associated with the fields in which we work: English, Literacy, ESOL, as appropriate
• the educational environment in which we work: New Zealand curriculum, Foundation learning:Literacy, National standards
• the communities and networks to which we belong, related to our fields of expertise
• social learning theory: co-construction, collaboration, inquiry learning
• professional development for educators: what the research says is effective
• e-learning as it applies to online facilitation

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Skills. We are able to:

• facilitate discussions on forums using open questions and impartial commentary
• make connections between teachers' current learning and related learning

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Competencies. We are:

• highly articulate; able to communicate effectively in non-face-to-face environments, in particular
• self-reflective: able to inquire into our own learning as we encourage it in others
• able to relate to others so as to foster relationships within the community
• respected particpants in our fields of expertise; people with some mana
• confident in the use of e-learning/ICT
• professional, reliable
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